Welcome to boxsetstore.com

1. New Item Exchange or Refund

We will exchange or refund merchandise purchased through our website, within 7 days after you receive the item, the received date base on the sign-in date of the post office record. The exchange or refund item must be in original sealed condition without any damage. It’s buyer’s responsibility to pay the returning postage, we shall not be responsible for goods lost in transit when sending back. I recommend you to obtain the proof of postage in this case.


2. Item Quality 7 Days Return & 1 Month Guarantee

You may return new, unopened items sold and fulfilled by Boxsetstore.com within 7 days after delivery for a full refund. Items should be returned in their original product packaging. You may exchange for the same item or partial refund within 1 month after delivery.

Please Note

Please give us enough clear evidence to show the faulty of the item quality itself. We DO NOT accept the following faulty:

1.         Item damaged by buyers due to improper usage.

2.         DVDs more than 30 days after delivery.